Frequently Asked Questions

    • We genuinely care about quality first.

    • Everything is handcrafted with clean, high-quality ingredients and made with intention. Our syrups, creams, purees, and specialty toppings are all made in-house because we want every drink to actually taste different, not artificial or overly sweet.

    • Natures Press is home-based in Grand Prairie , Texas. Since we are home-based, the exact pickup address is sent after an order is placed and confirmed.

    • We also do pop up’s across DFW for private events, collaborations, wellness events, studio pop-ups, weddings, and other special events!

    • Orders are placed directly through our website. Once your order is submitted, we’ll personally reach out to confirm your pickup time and send exact pickup address.

    • You can reach us through Instagram DMs, email, or our website contact form.

    • Please allow a little extra response time during busy prep days or events.

    • We use high-quality first harvest matcha sources from Uji, Japan, known for producing some of the most respected matcha in the world.

    • Our current matcha is an Okumidori cultivar, chosen for its smooth flavor, vibrant green color, rich umami, and clean finish.

    • Good matcha should taste balanced, creamy, and naturally smooth, never overly bitter or grassy in a bad way.

    • You don’t have to, but it’s definitely recommended.

    • Since everything is made fresh daily, same day availability and specific pickup times may be limited.

    • Pre-ordering is always the best way to guarantee availability.

    • We’ll personally reach out to you after your order is placed to confirm everything and send pickup details.

    • Yes! During the checkout process, you can leave your preferred pickup time and we’ll do our best to make it work depending on availability.

    • We completely understand things happen, we just ask that you communicate with us as soon as possible.

    • Yes! Many drinks can be made dairy-free with alternative milk options.

    • Please let us know about any allergies before ordering.

    • Since we are home-based, we keep the exact address private until orders are confirmed. Thank you for understanding and respecting our privacy.